FAQs
Got questions? We’ve got answers! Whether you’re curious, confused, or just here to explore, our FAQs are here to guide you. From sizing mysteries to shipping secrets, we’re spilling all the details. Dive in and let’s clear up those burning questions—because nothing should stand between you and feeling fabulous!
What shipping options are available?
We ship worldwide from our central warehouse in Spain. If items are unavailable in Spain, we may ship your order from our warehouse in Asia to ensure fast delivery.
How long does shipping take?
Our preparation times are between 3 and 5 days. Shipping, handled by FedEx, takes 3 to 10 days depending on your location. We ship to every corner of the world to bring our pieces directly to you.
What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return an item, please ensure it is in its original condition, unworn, unwashed, and with all tags attached. Returns must be initiated within 14 days of delivery. Once we receive and inspect the returned item, we will process your refund. Please note that shipping fees are non-refundable unless the item is defective or incorrect. For more details or to initiate a return, please contact our customer service team.
What payment methods do you accept?
We accept all major payment methods for your convenience. Our store is verified on PayPal, and we also support Apple Pay, Google Pay, American Express, Visa, MasterCard, Klarna, and iDEAL.
How do I know my size?
You can consult our size guide to ensure you choose the perfect fit. If you’re unsure, feel free to contact us—we’re happy to help you find your ideal size.
